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This store has earned the following certifications.
Reduce Smoke 90%: Our innovative patent-protected enhanced convection heat transfer burn chamber design significantly cuts smoke by 90%. The double-wall structure integrates a precise airflow system that boosts combustion efficiency by 80% compared to other stoves.
Portable & Durable: Designed for mobility and durability, this campfire and fire pit is light and compact, ideal for moving from your storage to a patio or backyard effortlessly. Its sturdy stainless steel construction ensures it can be taken anywhere, providing the perfect outdoor ambiance.
Removable Ash Pan: Enjoy hassle-free cleaning with the Surestove fire pit's integrated removable ash pan. No need to flip the stove over to empty ash. Simply clean and hose down the base after outdoor camping to maintain hygiene.
Burn Fully: Our fire pits are engineered to optimize oxygen intake, accelerating secondary flame generation without smoke. This design increases the efficiency of wood usage, ensuring a cleaner and more sustainable burn.
Safety & Maintenance: Always use gloves when installing accessories. Avoid leaving the fire pit in the rain and keep it dry and clean. Place it on a fireproof pad when using on wood decks to prevent damage and ensure safety.
Follow these guidelines to enjoy a cleaner, safer, and more portable outdoor fire experience with the Surestove fire pit.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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