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This store has earned the following certifications.
Duraflame / Electric Fireplace-5
Charming Design: Our stove heater features side viewing windows, a glass door that truly opens, and a brick-style back panel. Not only does it enhance your décor, but it also delivers infrared heat to any room up to 1,000 square feet. Easily carry this portable heater to any room you desire.
Money-Saving Heater: Supplemental heating provides comfort without warming every room. Lower your energy bills by lowering the thermostat and using our heater where and when you need it most.
Glowing Logs and 3D Flames: Enjoy the cozy cabin vibes with our realistic flame effect. The glowing logs and soothing flames help you unwind as you relax on the couch or sip your favorite beverage. For a perfect nightlight, reduce the brightness.
Year-Round Glow: With independent flame and heat controls, you can enjoy the cozy glow of your fireplace even when the heat is off. This provides a beautiful ambiance in every season.
Adjustable Settings: Customize your fire with an adjustable thermostat and flame dial to achieve the ideal look and temperature.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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