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This store has earned the following certifications.
With the upgraded 1500W infrared quartz technology, our heater effectively and comfortably warms up rooms. Unlike traditional fan-forced heaters, it provides a gentle, cozy warmth that won’t make your skin or the air feel dry or cause static electricity.
Experience the flexibility of 5 different flame options and 5 brightness levels to suit various occasions. Our unique "breathing" mode gently simulates ember lighting without the bright, disruptive flicker, making it perfect for a comfortable, uninterrupted sleep.
Upgrade your warmth without relying solely on your furnace. Use this as a supplementary heater to save on heating costs during winter. Enjoy realistic flame views year-round without additional heating expenses just for the aesthetics.
Installation is a breeze—just plug in and place it where you need. With a remote control and intuitive control panel, adjust the temperature and flame output effortlessly. Experience the perfect ambiance in no time.
Equipped with overheating protection to ensure safety, the TURBRO Eternal Flame heater is CSA certified for reliable use in North America. Trust in the safety features to keep your home warm and secure.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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